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hotel front desk supervisor @ Northern Rockies Lodge

CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate.

Tasks

  • Co-ordinate activities with other work units or departments.
  • Establish work schedules and procedures.
  • Perform same duties as workers supervised.
  • Prepare and submit reports.
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs.
  • Co-ordinate, assign and review work.
  • Hire and train staff in job duties, safety procedures and company policies.
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies.
  • Computer and technology knowledge: MS Outlook.
  • Personal suitability: Accurate.
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Flexibility.
  • Initiative.
  • Interpersonal awareness.
  • Judgement.
  • Organized.
  • Team player.
  • Screening questions: Are you available for shift or on-call work?.
  • Do you have experience working in this field?.
  • Do you meet the language requirements listed in the job posting for the position (English or French)?.

Experience: 1 year to less than 2 years.

  • Employment terms options: To be determined.
  • Financial benefits: Bonus.
  • Gratuities.
  • Other benefits: Free parking available.
  • On-site amenities.
  • On-site housing options.
  • Other benefits.
  • Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.
  • Supports newcomers and/or refugees with foreign credential recognition.

Skills

Communicationjudgment

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