About this role
Sr Staff Business Systems Solutions Architect at Intuit. Location: Mountain View, California, United States. Role: analyzing processes, designing architecture, integrating systems Requirements: 10+ years experience designing customer service solution architectures, systems integration, and AI/automation for contact centers; strong stakeholder communication and leadership; undergraduate degree required, MBA preferred. Category: Information Technology Seniority: Senior Level Tools: Amazon Connect, IVR systems, CRM, VEP, Intelligent Process Automation (IPA), APIs, Power BI, Tableau, NLP, chatbot frameworks Commitment: Full Time Workplace: Onsite Languages: English