About this role
Customer Support Lead at Funxyz. Location: New York, New York, United States. Role: Lead support, Build processes, Manage vendors Requirements: 7+ years in customer support/CX; 2+ years in crypto/web3 payments; proven build-from-scratch experience; crypto compliance operations; strong B2B2C understanding; experience with outsourced teams and AI/automation. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English