About this role
Technical Support Manager at Qlik. Location: Barcelona, Catalonia, Spain. Role: overseeing operations, managing shifts, resolving incidents Requirements: 8+ years technical support experience with SaaS products (2+ years manager), experience leading global 24x7 teams, knowledge of ETL/analytical tools and databases (SAP, SQL, ServiceNow, Salesforce), strategic leadership and executive communication, bachelor’s degree. Category: Customer Service Seniority: Senior Level Tools: ETL, SAP, SQL, ServiceNow, Salesforce Commitment: Full Time Workplace: Onsite Languages: English