About this role
Critical Situation Manager at Qlik. Location: Barcelona, Catalonia, Spain. Role: leading responses, coordinating stakeholders, driving improvements Requirements: 10+ years in crisis or escalation management; strong technical literacy in cloud/SaaS systems; excellent communication, stakeholder management, and cross-functional leadership; proactive problem-solver. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English