About this role
Technical Support Manager at Qlik. Location: Barcelona, Catalonia, Spain. Role: leading operations, overseeing shifts, analyzing issues Requirements: 8+ years technical support experience with SaaS, 2+ years in a manager/team lead role; experience with analytics/ETL tools, SAP/SQL/ServiceNow/Salesforce; strategic leadership and 24x7 support experience; Bachelor’s in CS/IT or related. Category: Customer Service Seniority: Senior Level Tools: SAP, SQL, ServiceNow, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English