About this role
Team Lead, Customer Success at WATI.io. Location: Brazil or South America. Role: leading onboarding, managing accounts, coaching teams Requirements: Fluent Portuguese and Spanish, English for internal use; 4+ years in customer-facing roles, 2+ years leading Customer Success in SaaS; proven strategic account management, coaching, data-driven decision making. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: Portuguese, Spanish, English