About this role
Customer Success Associate at Heidi. Location: Cape Town or United States or United Kingdom or Canada or Australia or Europe. Role: answering questions, running training, resolving issues Requirements: Clinical background (experience in or close to clinics/hospitals) and strong customer-facing skills; ability to move quickly, multitask, coach clinicians, run one-to-one trainings; tooling familiarity with HubSpot and Intercom preferred. Category: Customer Service Seniority: Mid Level Tools: HubSpot, Intercom Commitment: Full Time Workplace: Hybrid Languages: English