About this role
Service Desk Analyst 2 at Netrio. Location: Golden Valley, Minnesota, United States. Role: Answer calls, Escalate issues, Document tickets Requirements: Associates or technical degree; 1-2 years IT support; customer service; problem solving; strong communication; time management. Category: Information Technology Seniority: Mid Level Tools: Windows, Office 365, Networking, ConnectWise, Ticketing systems Commitment: Full Time Workplace: Hybrid Languages: English