About this role
Service Desk Analyst L2 at Netrio. Location: Pune, Maharashtra, India. Role: answering tickets, troubleshooting issues, documenting tickets Requirements: Associates or technical degree or equivalent; 2+ years IT support experience; networking basics; Windows desktop and Office365; customer service and troubleshooting skills; strong written and verbal communication. Category: Information Technology Seniority: Entry Level Tools: Windows OS, Office365, ConnectWise Commitment: Full Time Workplace: Onsite Languages: English