About this role
Service Desk Analyst L2 at Netrio. Location: Pune, Maharashtra, India. Role: answering calls, resolving tickets, documenting tickets Requirements: Associates or technical degree or equivalent; 2+ years IT support experience; knowledge of networking basics, Windows desktop/OS, Office365; customer service, troubleshooting, and communication skills. Category: Information Technology Seniority: Entry Level Tools: Windows, Office365, ConnectWise Commitment: Full Time Workplace: Onsite Languages: English