About this role
Customer Service Representative, Junior at ASM Research. Location: United States. Role: Triaging, Troubleshooting, Escalating Requirements: Entry-level IT support role; associate degree or equivalent; 0–3 years IT service support; basic ITSM tools; ability to obtain SECRET clearance Category: Customer Service Seniority: Entry Level Tools: ServiceNow, JIRA Commitment: Full Time Workplace: Remote Languages: English