About this role
Rep, Technical Support at AVI-SPL. Location: Gurugram, Haryana, India. Role: providing support, monitoring incidents, escalating incidents Requirements: Provide front-line technical support for ProAV, video conferencing, and unified communications; respond to and monitor incidents, follow SLAs, document interactions, and maintain relevant certifications. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English