About this role
Customer Care Tier 2 - Bilingual at Harte Hanks. Location: Greenville, South Carolina, United States. Role: resolving escalations, documenting complaints, monitoring channels Requirements: Bilingual customer care experience with case management and problem-solving; proficiency in Microsoft Word, Excel, Teams, and Outlook; ability to travel to Greenville, SC; must pass background and drug screening. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English