About this role
Real Time Analyst at Harte Hanks. Location: Philippines. Role: monitoring adherence, managing staffing, analyzing reports Requirements: Bachelor's degree required, minimum 1 year related experience, familiarity with CMS, IEX Total view or other WFM software, and Microsoft Office/Excel. Category: Customer Service Seniority: Entry Level Tools: CMS, IEX Total view, Microsoft Office, Microsoft Excel, ACD Commitment: Full Time Workplace: Onsite Languages: English