About this role
IT Support Specialist at Harte Hanks. Location: United States. Role: handling tickets, escalating issues, installing software Requirements: Bachelor's degree in computer/IT field, strong helpdesk and troubleshooting skills, ability to triage Level 1 tickets, escalate to Level 2, perform onsite troubleshooting and software/peripheral installation, and communicate effectively. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English