About this role
Disputes/Chargeback Officer at Capital on Tap. Location: Cardiff, Wales, United Kingdom. Role: Engage cardholders, Assess claims, Conduct investigations Requirements: Experience in cards/payments, regulatory exposure (FCA/visa rules), ability to manage complex caseload within regulatory timelines, independent ownership and investigative rigor. Category: Finance and Accounting Seniority: Mid Level Tools: Card schemes, FCA regulations, Chargeback systems Commitment: Full Time Workplace: Hybrid Languages: English