About this role
Complex Arrears Executive at Capital on Tap. Location: Manchester, England, United Kingdom. Role: reviewing cases, engaging customers, managing portfolio Requirements: Significant financial-services collections experience, practical knowledge of FCA standards, experience with complex arrears/insolvency/legal escalations, strong phone and multi-channel communication, risk awareness, and ability to assess affordability and support projects. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English