About this role
Junior IT Helpdesk Technician at BET Software Careers Site. Location: Cape Town, Western Cape, South Africa. Role: providing support, troubleshooting networks, managing tickets Requirements: Matric and relevant IT qualification, 1+ year IT helpdesk experience, strong Microsoft Office skills, experience with Office 365, Fortinet VPN, Nagios/Libre LMS monitoring; A+ / N+ and ITIL Foundation advantageous; strong written/verbal English and rotational shift availability including nights/weekends. Category: Information Technology Seniority: Entry Level Tools: ITSM, Microsoft Office, Microsoft Office 365, Fortinet, Nagios, Libre LMS Certifications: a+, n+, itil foundation Commitment: Full Time Workplace: Onsite Languages: English