About this role
Technical Lead Implementation Specialist at BET Software Careers Site. Location: Durban, KwaZulu-Natal, South Africa. Role: leading teams, managing operations, analyzing performance Requirements: 3 years contact centre operations experience; dialer management, workforce management, scheduling, advanced MS Excel/Word/PowerPoint; commercial agreement experience; diploma/degree advantageous. Category: Information Technology Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CRM, dialer software, Interactive Voice Recorder Commitment: Full Time Workplace: Onsite Languages: English