Incident Management Officer with Spanish @ Accenture

Incident Management Officer with Spanish at Accenture. Location: Bucharest, Bucharest, Romania. Role: coordinating incidents, managing escalations, monitoring cases Requirements: Customer-focused incident manager with ~1 year customer service experience, B2 Spanish & English, bachelor's degree or equivalent, strong communication, judgment, and Microsoft Office skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint Commitment: Full Time Workplace: Hybrid Languages: Spanish, English