About this role
Automotive Tech Support Advisor (BOG) at Hire Horatio CX. Location: Bogota, Bogota, Colombia. Role: Guide customers, Troubleshoot issues, Document interactions Requirements: Advanced English; 1+ years in customer service or automotive technical support; hands-on automotive experience; proficient computer skills; able to explain complex concepts; additional ASE or manufacturer training a plus. Category: Customer Service Seniority: Mid Level Tools: Computer proficiency, Digital tools, Phone, chat, email communication Certifications: ase (automotive service excellence), manufacturer-specific training Commitment: Full Time Workplace: Onsite Languages: English