About this role
Client Success Agent II at National Debt Relief. Location: Arizona or Florida or Georgia or Michigan or North Carolina or Nevada or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah. Role: resolving inquiries, documenting accounts, handling escalations Requirements: High school diploma or equivalent, 2+ years customer service experience, proficiency with Salesforce and Microsoft Excel/Office, strong de-escalation, communication, and documentation skills; ability to handle legal and high-stakes client calls. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Microsoft Excel, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English