About this role
Client Success Agent II at National Debt Relief. Location: Arizona or Florida or Georgia or Michigan or North Carolina or Nevada or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah. Role: resolving inquiries, documenting discussions, handling escalations Requirements: High school diploma, 2+ years customer service or relationship support experience, strong communication and de-escalation skills, proficiency with Salesforce and Microsoft Excel/Office, ability to handle complex financial and legal client conversations. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Microsoft Excel, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English