About this role
Client Success Agent II at National Debt Relief. Location: Arizona or Florida or Georgia or Michigan or North Carolina or Nevada or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah. Role: resolving inquiries, documenting accounts, handling escalations Requirements: High school diploma or equivalent required; 2+ years in customer service or relationship support. Must de-escalate stressed clients, interpret legal/financial issues, document in Salesforce, and be proficient with Microsoft Excel/Office. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Microsoft Excel, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English