About this role
Customer Service Agent at Stratacor (affiliate of Delta Dental of Minnesota). Location: Minneapolis or Bemidji or Remote. Role: Manage calls, Identify needs, Resolve issues Requirements: High school diploma or GED; excellent verbal/written communication; customer interaction experience; problem-solving skills; able to stay calm under pressure; tech-savvy with MS Office and phone systems. Category: Business Operations Seniority: Entry Level Tools: Microsoft Office, Phone systems, CRM Commitment: Full Time Workplace: Hybrid Languages: English