About this role
Trust & Risk Agent at Whatnot. Location: Dublin or United States or United Kingdom or Ireland or Poland or Germany or Australia. Role: providing support, de-escalating customers, investigating cases Requirements: 1–3 years trust & safety, customer service, or marketplace operations experience; fluent English; weekend availability; experience with Zendesk/Kustomer/Intercom and ecommerce/fulfilment preferred; must live within commuting distance of Dublin hub. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Kustomer, Intercom Commitment: Full Time Workplace: Hybrid Languages: English