About this role
Client Success Agent at MerchantSpring. Location: Peru. Role: monitoring tickets, resolving issues, educating clients Requirements: 1–3 years in customer support/success; experience in eCommerce/marketplaces/SaaS; excellent English, troubleshooting skills, attention to detail, and ability to work independently in a remote environment with US Pacific Time overlap. Category: Customer Service Seniority: Entry Level Tools: Intercom, HubSpot, Jira, Amazon Seller Central, Vendor Central, Walmart, Shopify Commitment: Full Time Workplace: Remote Languages: English