About this role
Office-based_Call Center Agent (Bogota, Colombia) at 24Hours Group. Location: Usaquén, Distrito Capital de Bogotá, Colombia. Role: handling calls, coordinating dispatch, documenting interactions Requirements: High school or equivalent; bilingual English/Spanish required; 1+ years customer service/call center experience preferred; comfortable with CRM, Google Maps, and call center applications; available for PST rotating shifts including nights and weekends. Category: Customer Service Seniority: Entry Level Tools: CRM, Google Maps Commitment: Full Time Workplace: Onsite Languages: English, Spanish