About this role
Office-based_Call Center Agent (Quetzaltenango, Guatemala) at 24Hours Group. Location: Quetzaltenango, Quetzaltenango, Guatemala. Role: handling calls, coordinating dispatch, documenting interactions Requirements: High school or equivalent; bilingual English and Spanish required; 1+ years customer service/call center experience preferred; comfortable with CRM and Google Maps; available for PST rotating shifts including nights/weekends/holidays. Category: Customer Service Seniority: Entry Level Tools: CRM, Google Maps Commitment: Full Time Workplace: Onsite Languages: English, Spanish