About this role
Office-based_Call Center Agent (Escuintla, Guatemala) at 24Hours Group. Location: Escuintla, Escuintla, Guatemala. Role: handling calls, coordinating dispatch, documenting interactions Requirements: High school or equivalent; bilingual English/Spanish; 1–3 years customer service/call center experience preferred; comfortable with CRM, Google Maps, and call center apps; available for PST rotating shifts including nights and weekends. Category: Customer Service Seniority: Entry Level Tools: CRM, Google Maps Commitment: Full Time Workplace: Onsite Languages: English, Spanish