About this role
1st Line Support Agent at Luminance. Location: London, England, United Kingdom. Role: handling queries, resolving issues, triaging issues Requirements: Customer-focused support professional able to diagnose and resolve common technical issues, triage escalations, use Intercom, communicate clearly, multitask, and maintain accurate support records. Category: Customer Service Seniority: No Prior Experience Required Tools: Intercom Commitment: Full Time Workplace: Hybrid Languages: English