About this role
Help Desk Agent - Day at ASM Research. Location: San Antonio, Texas, United States. Role: Provide support, Troubleshoot issues, Identify improvements Requirements: 1+ year in help desk or technical/customer support; HS diploma; rotating schedule; strong communication; US citizenship with ability to obtain Secret clearance; IAT Level I (A+ or Network+) or ability to obtain within 3 months. Category: Information Technology Seniority: Entry Level Tools: Salesforce, Datadog, Notion, Stripe, Retool, SQL, Splunk, Chrome Developer Tools, JSON Certifications: iat level i - a+, iat level i - network+ Commitment: Full Time Workplace: Onsite Languages: English