About this role
Service Desk Agent at ASM Research. Location: Falls Church, Virginia, United States. Role: managing ingests, responding tickets, escalating issues Requirements: Requires AS/BS in computer/IS or related field, 2+ years' relevant experience, active Secret security clearance, Security+ (or ability to obtain), AWS knowledge, and ability to work 3pm-11pm shifts onsite in Falls Church, VA. Category: Information Technology Seniority: Entry Level Tools: Amazon Web Services (AWS) Certifications: secret clearance, security+, a+, network+, microsoft, apple, linux, cisco, itil, dod Commitment: Full Time Workplace: Onsite Languages: English