About this role
ITSM Architect (Helsinki, FI, 00500) at Nordea. Location: Helsinki or Warsaw or Gdańsk. Role: driving strategy, improving architecture, fostering collaboration Requirements: Seasoned ITSM architect with hands-on experience in the BMC Helix product suite, Helix GPT, AIOps, BMC Discovery, Pentaho and AR System; strong ITIL knowledge, experience with LLMs/agentic AI and working in regulated environments; familiarity with SAFe/SCRUM/Agile/Lean and TOGAF. Category: Information Technology Seniority: Senior Level Tools: BMC Helix, Helix GPT, AIOps, BMC ADDM/Discovery, BMC Discovery, Digital Workplace, Pentaho, AR system, ITIL, LLMs, SAFe, SCRUM, Agile, Lean, TOGAF Commitment: Full Time Workplace: Hybrid Languages: English