About this role
Guest Experience Agent (English and German speaking) (m/f/d) at Numa. Location: Lisbon, Lisbon, Portugal. Role: Manage communications, Handle requests, Collaborate departments Requirements: Fluent in English and German, plus one more European language (Italian, Spanish, or French). Customer service experience. Multitask and handle guest communications across multiple channels. Flexible with rotating shifts, including evenings and weekends. Category: Customer Service Seniority: Entry Level Tools: Phone, Email, WhatsApp, Booking platforms Commitment: Full Time Workplace: Remote Languages: English, German, Italian, Spanish, French