About this role
AV Support Manager at A&O Shearman. Location: New York City, New York, United States. Role: leading teams, managing incidents, supporting events Requirements: 5+ years in AV operations or enterprise support, strong leadership managing regional/global teams, ITIL and service/incident management experience, proficiency in Microsoft Office 365 and UC platforms, stakeholder management and documentation skills. Category: Information Technology Seniority: Senior Level Tools: Microsoft Office 365, ITIL, UC platforms, service management tools, incident management platforms Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English