About this role
Head of Customer Excellence (Amstelveen, NL, 1181 KK) at Acolad: Global Leader in Translation, Interpreting & Content Solutions. Location: Amstelveen, North Holland, Netherlands. Role: leading operations, managing teams, improving processes Requirements: Bachelor's degree or equivalent, 5+ years service operations experience with team leadership, public-sector experience a plus, strong customer focus, project management and analytical skills, MS Office proficiency, fluent English and native/near-native Dutch. Category: Business Operations Seniority: Senior Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English, Dutch