About this role
Supervisor Disputas y Fraudes Supervisor (Team Leader) at Accenture. Location: Medellin, Antioquia, Colombia. Role: leading team, monitoring metrics, reporting issues Requirements: 1–2 years leading customer service/operations teams; experience with chargebacks/disputes desirable; KPI monitoring and team coaching; intermediate English desirable; familiarity with Jira, Slack, Excel/Sheets. Category: Customer Service Seniority: Entry Level Tools: Jira, Slack, Microsoft Excel, Google Sheets, N8N Commitment: Full Time Workplace: Hybrid Languages: Spanish, English