About this role
Senior Manager, Healthcare Call Center Operations & Performance at SynergenX Health Holdings LLC. Location: Houston, Texas, United States. Role: leading operations, managing supervisors, analyzing data Requirements: Bachelor's degree or equivalent, 5+ years call center leadership, 3+ years managing supervisors, healthcare contact center experience, advanced reporting/analytics and workforce planning, CRM and dashboard experience, strong leadership and coaching skills. Category: Customer Service Seniority: Senior Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English