About this role
Supervisor de Suporte (São Paulo, Brasil) at SONDA | IT Services. Location: São Paulo, São Paulo, Brazil. Role: supervising support, managing teams, monitoring indicators Requirements: Knowledge of LAN/WAN and structured cabling, Windows 10/11, OS imaging and support, Microsoft Office and Excel for indicators, experience with ticketing tools (preferably ServiceNow), and support processes, asset and inventory management. Supervisory experience preferred; bachelor's in IT preferred. Category: Information Technology Seniority: Mid Level Tools: Windows 10, Windows 11, Microsoft Office, ServiceNow, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: Portuguese