About this role
Incident Manager (São Paulo, Brasil) at SONDA | IT Services. Location: São Paulo, São Paulo, Brazil. Role: leading incidents, coordinating teams, managing communication Requirements: High school diploma and experience leading War Rooms; responsible for leading high-severity incident response, organizing crisis rooms, coordinating technical/support teams, escalating appropriately, and preparing stakeholder communications. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: Portuguese