About this role
Supervisor de Servicios (Bogotá, Colombia) at SONDA | IT Services. Location: Bogotá, Bogotá D.C., Colombia. Role: ensuring service, motivating staff, resolving issues Requirements: Ensure service levels and continuous improvement, motivate staff, support incident resolution, measure service metrics. Ideal: systems engineering degree, ITIL V3 and ITIL OSA certifications, ~2 years related experience. Category: Information Technology Seniority: Entry Level Certifications: itil v3, itil osa Commitment: Full Time Workplace: Onsite Languages: Spanish