About this role
ServiceNow Solution Architect (ITOM + Now Assist) at Tata Consultancy Services. Location: Edison, New Jersey, United States. Role: architecting platform, integrating observability, leading teams Requirements: 10+ years in ITSM/IT Operations and ServiceNow (ITOM, Now Assist, CMDB); experience integrating observability, designing GenAI workflows, executive communication and solutioning skills. Category: Consulting Services Seniority: Senior Level Tools: ServiceNow, Now Assist, ITOM, CMDB, Virtual Agent, AIOps Certifications: servicenow csa, cis itom, virtual agent, now assist, itil v4 Commitment: Full Time Workplace: Onsite Languages: English