About this role
Director of Customer Success Management at Owner.com. Location: United States or Canada. Role: Own retention, Transform CSM model, Build high-performing org Requirements: 8–12+ years in Customer Success or similar, 3–5+ years leading CSM teams, proven retention and expansion in SaaS, thrive in high-growth environments. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English