About this role
Director, Customer Success at Kraken123. Location: Tokyo, Tokyo, Japan. Role: Own relationships, Lead strategic accounts, Advise senior stakeholders Requirements: Enterprise client leadership; transformation mindset; SaaS and technical delivery fluency; energy/utilities experience preferred; strong executive presence; bilingual in Japanese and English. Category: Customer Service Seniority: Senior Level Tools: SaaS platforms, technical delivery environments Commitment: Full Time Workplace: Hybrid Languages: Japanese, English