About this role
Director of Client Retention at National Debt Relief. Location: United States. Role: reducing churn, leading teams, analyzing trends Requirements: Experienced leader to build and run large retention teams, implement data-driven churn-reduction strategies, analyze client behavior, and drive performance; requires 10+ years customer service experience (financial services) and strong analytical and communication skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English