About this role
Quality Specialist (Mexico City) at SIG. Location: Mexico City, Mexico City, Mexico. Role: managing complaints, monitoring KPIs, analyzing causes Requirements: Bachelor's in engineering, 3+ years quality experience, intermediate-advanced English, advanced Microsoft Office, knowledge of quality tools (8D, A3, SPC, MSA), ability to manage customer complaints and perform root cause analysis. Category: Quality Assurance Seniority: Mid Level Tools: Microsoft Office, 8D, A3, Pareto, SPC, MSA, SIG Excellence System, NPS Commitment: Full Time Workplace: Hybrid Languages: Spanish, English