About this role
Senior Specialist at Tata Consultancy Services. Location: Sydney, New South Wales, Australia. Role: monitoring platform, troubleshooting incidents, escalating incidents Requirements: Perform platform monitoring, routine health checks, incident triage and basic troubleshooting using runbooks/SOPs; escalate complex issues and follow governance and operational standards. Category: Information Technology Seniority: Senior Level Tools: Avaya Voice, Incident Management, ITIL Commitment: Full Time Workplace: Onsite Languages: English