About this role
Senior IT Service Desk Specialist at Orfium. Location: Colombo, Western Province, Sri Lanka. Role: diagnosing issues, negotiating vendors, hardening systems Requirements: 3+ years IT support experience with 2+ years in advanced technical support; NVQ Level 6/Higher National Diploma in CS/IT; deep workstation, Windows/macOS/Linux, VDI, vendor management, security, and ITSM experience. Category: Information Technology Seniority: Senior Level Tools: Windows, macOS, Linux, VDI, ServiceNow, Jira, Intune, Hexnode Commitment: Full Time Workplace: Hybrid Languages: English